Bergen County Camera Return Policy
At Bergen County Camera we want you to feel comfortable making your purchase decision.
Return & Exchange Period:
14 days for cameras, digital cameras, video cameras, and optics.
30 days for all other products
Bergen County Camera reserves the right to deny any return or exchange.
We are unable to accept returns for the following:
Items that show use. wear or damage
Software – exchanged only if defective
Sensitized goods (film & paper)
Non- rechargeable batteries – exchanged only if defective
Shipping Charges unless the error is ours
What’s needed to make your return:
Original sales receipt
Original credit card for credit card purchases
All boxes, packing material, cords, cables, caps, batteries as originally packaged with warranty cards blank and intact – items showing any sign of use will be subject to a restocking charge.
A 15% fee may be assessed on returns not meeting the requirements above if accepted for return.
How we make Refunds:
Refunds are generally made by the original method of payment. The exception to this would be in the case of a check or cash purchase exceeding $100. In these cases the refund will be made by bank check mailed no later than 10 days after the return.
Defective products may be subject to manufacturer’s warranty. Defective merchandise accepted for return may be exchanged within a thirty (30) day period if all packaging, equipment and warranty cards are returned in factory fresh condition. WARRANTY CARDS MUST REMAIN BLANK AND INTACT and SOFTWARE UNOPENED otherwise the manufacturer’s warranty will apply. Defective policy does not cover damage of any kind, including but not limited to moisture, liquid damage, sand or impact. Manufacturers determination will prevail on all warranty items.
Please see a sales associate if you have any questions or concerns.
We offer a variety of shipping options for your convenience. Our standard shipper is UPS. Standard shipping is via UPS Ground delivery. We're happy to quote shipping charges for Next Morning, Next Afternoon, 2nd day, 3rd day or Standard Ground services from UPS, FEDEX or USPS. Depending on the shipments value, the following may apply - mandatory insurance, adult signature required, or direct signature only.
We do not offer C.O.D service.
Limit of Liability
Submitting any tangible or electronic media, image, data, file, card, disc, device, film, print, slide or negative for any purpose, such as processing, printing, duplication, alteration, enlargement, storage, transmission, or other handling, constitutes an AGREEMENT that any loss or damage to it by our company, subsidiary or agents, even though by our negligence or other fault, will only entitle you to replacement with an equivalent quantity/size of unexposed photographic film or electronic media. Except for such replacement, our acceptance of the media, image, data, file, card, disc, device, film, print, slide or negative is without other liability, and recovery for any incidental or consequential damages is excluded. No express or implied warranty is provided.
Errors and Omissions
Although we make every effort to present accurate information and pricing, we are not responsible for typographical errors.