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BERGEN COUNTY CAMERA

 

270 Westwood Avenue

Westwood, NJ 07675 

Monday - Friday 10-6, Thursday 10 - 9

Saturday 9 - 6

Phone: +1 201-664-4113

 

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Bergen County Camera Return Policy

At Bergen County Camera we want you to feel comfortable making your purchase decision. 

Return & Exchange Period

14 days for cameras, digital cameras, video cameras, and optics.

30 days for all other products.

 

Bergen County Camera reserves the right to deny any return or exchange.

 

We are unable to accept returns for the following

Items that show use. wear or damage

Software – exchanged only if defective

Special Orders

Sensitized goods (film & paper)

Non- rechargeable batteries – exchanged only if defective

Shipping Charges unless the error is ours

Telescopes

 

What’s needed to make your return

Original sales receipt

 

Original credit card for credit card purchases

 

All boxes, packing material, cords, cables, caps, batteries as originally packaged with warranty cards blank and intact – items showing any sign of use will be subject to a restocking charge.

Restocking Charge

A 15% fee may be assessed on returns not meeting the requirements above if accepted for return.  

 

 

 

How we make Refunds

Refunds are generally made by the original method of payment. The exception to this would be in the case of a check or cash purchase exceeding $100. In these cases the refund will be made by bank check mailed no later than 10 days after the return.

 

 

 

 

Defective Policy

Defective products may be subject to manufacturer’s warranty. Defective merchandise accepted for return may be exchanged within a thirty (30) day period if all packaging, equipment and warranty cards are returned in factory fresh condition. WARRANTY CARDS MUST REMAIN BLANK AND INTACT and SOFTWARE UNOPENED otherwise the manufacturer’s warranty will apply. Defective policy does not cover damage of any kind, including but not limited to moisture, liquid damage, sand or impact. Manufacturers determination will prevail on all warranty items.

 

Please see a sales associate if you have any questions or concerns.

Shipping policy

We offer a variety of shipping options for your convenience. Our standard shipper is UPS. Standard shipping is via UPS Ground delivery. We're happy to quote shipping charges for Next Morning, Next Afternoon, 2nd day, 3rd day or Standard Ground services from UPS, FEDEX or USPS. Depending on the shipments value, the following may apply - mandatory insurance, adult signature required, or direct signature only.

 

We do not offer C.O.D service.

Limit of Liability

Submitting any tangible or electronic media, image, data, file, card, disc, device, film, print, slide or negative for any purpose, such as processing, printing, duplication, alteration, enlargement, storage, transmission, or other handling, constitutes an AGREEMENT that any loss or damage to it by our company, subsidiary or agents, even though by our negligence or other fault, will only entitle you to replacement with an equivalent quantity/size of unexposed photographic film or electronic media. Except for such replacement, our acceptance of the media, image, data, file, card, disc, device, film, print, slide or negative is without other liability, and recovery for any incidental or consequential damages is excluded. No express or implied warranty is provided.

Images you entrust to us for printing and other services

Kiosks - Your images may remain on our kiosks and printers and servers for approximately 30 days until automatically purged during automatic system maintenance.

 

Fine Art, Scanning & Restorations - If ordering fine art prints, scanning services and restorations, images may remain on our servers to facilitate reorders and print matching. This should not be considered an archiving service and we cannot warrant that any image will be retrievable at a future date. Always keep a backup of your important images. Images can be saved to cd, removable storage or hard drives for a nominal charge when placing your order. You may also specify at the time of service - "Do not archive" and we will keep copies only to provide your requested service and delete upon job delivery.

 

Image recovery Service - Image recoveries are normally saved to allow time for you to verify the results. Recovered images are normally purged approximately 30 days after the job is completed. Please contact us if you have special image security requirements. This should not be considered an archiving service and we cannot warrant that any image will be retrievable at a future date.

 

Retrieval and search charges will apply for image requests from prior jobs (waived when images used for reprint orders) - we cannot warrant that any image will be retrievable at a future date.

Errors and Omissions

Although we make every effort to present accurate information and pricing, we are not responsible for typographical errors.

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Bergen County Camera

Westwood, NJ 07675

Phone: +1 201-664-4113

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M-F:

10:00am to 6:00pm

Th:

10:00am to 9:00pm

Sat:

9:00am to 6:00pm

 

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